Your dental questions, answered
Everything people usually ask us before their first visit, from booking and opening hours to insurance, treatments and emergencies.
Booking & visits
How do I book an appointment?
WhatsApp us on +971 50 996 1889 or use any booking button on this site. You can also call +971 6 564 5416.
Can I book with a specific dentist?
Yes. Book with Dr. Tissa Josey or Dr. Nahla Osman, or ask for the first available dentist.
Do you accept walk-ins?
Yes, when a chair is free. Booking ahead on WhatsApp avoids waiting.
How early should I arrive?
About 10 minutes before your first visit, so we can take your details.
What should I bring?
Your Emirates ID or passport, your insurance card if you have one, and a list of any medicines you take.
Can I reschedule or cancel?
Of course. Please message us on WhatsApp as early as you can so we can offer the time to someone else.
Hours & location
What are your opening hours?
Saturday to Thursday 9 AM to 11 PM. Friday 1 PM to 11 PM.
Is there a dentist near me open late?
Yes. We are open until 11 PM every day in Al Mahatta, Al Qasimiah, Sharjah.
Where are you located?
39 Sheikh Saqr Bin Khalid Al Qasimi St, Al Mahatta, Al Qasimiah, Sharjah, UAE. See the map.
Which areas do you serve?
Patients come from across Sharjah, including Al Qasimiah, Al Mahatta, Abu Shagara, Al Nahda, Al Majaz, Al Taawun, Al Khan, Rolla and Muwaileh.
Costs & insurance
Will I know the cost before treatment?
Yes. You will always hear the options and the cost before any treatment is booked.
Do you accept dental insurance?
Send a photo of your insurance card on WhatsApp and our team will check your cover before your visit.
Do you charge for a consultation?
Ask us on WhatsApp and we will tell you the current consultation fee before you book.
Treatments
Which treatments do you offer?
Checkups, cleaning, fillings, root canal treatment, extractions, wisdom teeth, whitening, veneers, bonding, smile makeovers, braces, clear aligners, crowns and bridges, dentures, children’s dentistry, gum treatment and emergency care. See all treatments.
How often should I have a checkup and cleaning?
Every six months for most people.
Is teeth whitening safe?
Yes, when it is done after a check and supervised by a dentist. Read more.
Do you do braces for adults?
Yes. Adults can have braces or clear aligners as long as teeth and gums are healthy.
Comfort & children
I am nervous about the dentist. Can you help?
Yes. Tell us when you book. We explain every step, go at your pace and you can stop whenever you need.
Will treatment hurt?
We use local anaesthetic for treatments that need it, so you should feel pressure rather than pain.
When should my child first visit?
When the first tooth appears, or by their first birthday. Children’s dentistry.
Can a parent stay with the child?
Yes, parents are welcome in the room.
Emergencies
What should I do if I have severe toothache?
Message us on WhatsApp. We try to see people in pain the same day. Take pain relief as directed on the pack meanwhile.
What if my tooth is knocked out?
Hold it by the crown, rinse it briefly, keep it in milk and come in straight away. Emergency advice.
When should I go to hospital instead?
If swelling spreads to your eye or neck, you struggle to breathe or swallow, or you have a serious facial injury.
No matching questions. Ask us on WhatsApp.
Still have a question?
Message us on WhatsApp and a real person will answer, in English, Arabic, Hindi, Urdu or Tagalog.